Last updated: November 10, 2026
PrimaCure Co., Ltd. (“PrimaCure”, “we”, “us”) respects your privacy. This policy explains what personal information we collect through primacure.co.kr, why we collect it, how we use and protect it, and the choices you have.
1. Who we are
PrimaCure Co., Ltd.
#212, 11, Incheon Tower-daero 180beon-gil, Yeonsu-gu, Incheon 22004, Republic of Korea
Email: support@primacure.co.kr
Phone: +82 32 831 7790
Personal Information Protection Officer: Mike Lee, PrimaCure Co., Ltd. Contact: support@primacure.co.kr, +82 32 831 7790.
2. Information we collect
We only collect information you choose to give us, plus limited technical data collected automatically when you visit the site.
- Contact form: your role (distributor or aesthetic provider/clinic), name, email address, inquiry topic and message.
- Become a Partner form: first and last name, email address, clinic name, phone number (optional) and message.
- Newsletter sign-up: your email address.
- Event and webinar registrations: the details requested on the registration form.
- Technical data: IP address, browser and device type, pages visited and time spent, collected through cookies and similar technologies (see section 6).
3. How we use your information
- To answer your inquiries and provide product information, samples, pricing and order support.
- To assess and manage partnership and distributor applications.
- To send our newsletter and updates about products, treatments, training and events, if you have signed up. You can unsubscribe at any time using the link in every email.
- To run and improve the website, understand how it is used, and protect it against spam and abuse.
- To meet our legal obligations.
We do not sell your personal information.
4. Legal basis
We process your information with your consent (for example, when you tick the consent box on our forms or subscribe to our newsletter), to take steps you request before entering into a business relationship, and for our legitimate interest in running and securing our website. Where the EU or UK General Data Protection Regulation (GDPR) or Korea’s Personal Information Protection Act (PIPA) applies, we process your information in line with those laws.
5. Sharing your information
We share personal information only when needed to provide our services:
- Authorized PrimaCure distributors and partners in your country or region, when your inquiry concerns products or services they provide.
- Service providers who run parts of our website and communications for us, including our web hosting provider (Hostinger), form and email delivery tools (WPForms, WP Mail SMTP), newsletter tools (MailPoet, Hostinger Reach), spam protection (Google reCAPTCHA) and website analytics (Google Analytics via Site Kit, Jetpack), and services that deliver fonts, maps and videos on our pages (Google Fonts, OpenStreetMap, Shopify CDN).
- Authorities, when required by law.
Some of these providers are located outside Korea and outside your country, including in the United States and the European Union. When we transfer information internationally, we take steps to make sure it remains protected.
6. Cookies and analytics
Our website uses cookies and similar technologies to make the site work, remember your preferences, protect our forms from spam and understand how visitors use the site. Analytics cookies (Google Analytics and Jetpack) help us measure traffic and improve our content.
When you first visit, a banner asks whether you accept analytics cookies. For visitors in the EU, EEA, UK and Switzerland, analytics cookies are not used unless you accept. You can change your choice at any time using the “Cookie Settings” link at the bottom of every page. You can also block or delete cookies in your browser settings. Some parts of the site may not work properly without them. You can also opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on available from Google.
7. How long we keep your information
We keep personal information only as long as needed for the purposes above. Inquiry and partnership application records are kept for 3 years after our last contact with you. Newsletter subscribers are kept until they unsubscribe. Records we must keep by law, such as contract and transaction records, are kept for the period the law requires (for example, 5 years under Korean e-commerce law).
When the retention period ends or the information is no longer needed, we destroy it without delay. Electronic files are permanently deleted so they cannot be recovered, and paper records are shredded.
8. How we protect your information
We use secure (HTTPS) connections, access controls and reputable service providers to protect your information. No method of transmission or storage is completely secure, but we work to protect your information and will notify you and the authorities of a breach where the law requires.
9. Your rights
Depending on where you live, you may have the right to:
- access the personal information we hold about you;
- correct inaccurate information;
- ask us to delete your information;
- withdraw your consent or object to processing, including unsubscribing from marketing at any time;
- ask us to restrict processing or provide your information in a portable format;
- complain to a data protection authority, such as the Personal Information Protection Commission in Korea or the authority in your country.
To use any of these rights, email support@primacure.co.kr. We will respond within the time required by law.
10. Children
Our website and services are intended for healthcare and aesthetic professionals and distributors. We do not knowingly collect personal information from children under 14 (or under 16 in the EU).
11. Links to other websites
Our site links to other websites, such as Instagram, Facebook, LinkedIn and press articles. Their privacy practices are their own, and we encourage you to read their policies.
12. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
13. Contact us
Questions about this policy or your personal information? Contact us at support@primacure.co.kr or +82 32 831 7790.